Plainletter — Support

Plainletter explains confusing letters and bills in plain words: what they are, what you owe, when it's due, and what to do next.

Getting a good reading

Scan in good light with the whole page in view, and scan every page of the letter in one go (up to four). If a letter can't be read, Plainletter will say so rather than guess.

Can I trust the explanation?

Explanations are written by an AI and can be wrong. Always check amounts, dates and contact details against the letter itself, and ask a qualified professional before legal, medical or tax decisions. If Plainletter flags a possible scam, contact the organization through a number or website you already trust.

Privacy

See the Privacy Policy. In short: photos are sent only to explain the letter, nothing is stored on our side, and your explanations stay on your device.

Contact

Email support@onyxtech.info · ONYX Tech LLC.